Refund policy

Returns

All apparel sales are final for fit, sizing, and change-of-mind reasons. Because jerseys are sized garments, please review our size chart carefully before ordering — we are unable to accept returns or exchanges based on fit. By completing your purchase you confirm you have reviewed sizing.

We accept returns only for items that arrive defective, damaged, or incorrect (see below). Eligible returns must be requested within 10 days of delivery and the item must be unworn, unwashed, with all tags attached and in original packaging, with proof of purchase. Items sent back without an approved return request will not be accepted.

To request a return, contact us at info@solaraglow.us. If approved, we'll provide a return label and instructions. Return address: 614 Dillon Ct Edgewater MD.

Damages and issues
Inspect your order on arrival and contact us within 10 days if the item is defective, damaged, or wrong, and we'll make it right.

Non-returnable items
Sale items, gift cards, custom/personalized items, and personal care goods are not eligible for return.

Exchanges
We don't offer direct exchanges. The fastest way to get a different item is to place a new order.

Refunds
Once we receive and inspect an approved return, we'll let you know if your refund is approved. Approved refunds go to your original payment method within 10 business days; your bank may take additional time to post it.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.